Service & Support

China’s Only Provincially Recognized Intelligent Boiler Manufacturing Innovation Center

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Industry–University–Research Collaboration

Huanuo partners closely with Shanghai Industrial Boiler Research Institute, Tsinghua University Tianjin Institute for Advanced Equipment Research, Xi’an Jiaotong University, Northwestern Polytechnical University, Henan Boiler & Pressure Vessel Inspection Institute and other research institutions.

Advanced Boiler Structure Technology

New boiler structures are developed to improve heat-transfer performance, operational stability, maintainability and adaptability to different industrial operating conditions.

New Energy & Multi-Fuel Applications

Combustion and thermal systems are developed for natural gas, oil, biomass, coal and emerging energy sources, allowing boiler solutions to be matched to locally available fuels and actual project requirements.

Advanced Manufacturing & Testing Technology

Continuous R&D in forming, machining, welding, intelligent manufacturing, material inspection, NDT and performance verification helps improve manufacturing accuracy, consistency and quality control.

Energy Efficiency & Low-Emission Technology

Research focuses on low-NOx combustion, heat recovery, condensing technology, optimized heat-transfer structures and cleaner combustion to improve energy utilization and reduce emissions.

Big Data & Intelligent Boiler Control

Sensors, PLC systems, IoT connectivity, operating-data acquisition and remote monitoring are integrated to support safer, more efficient and more transparent boiler operation.

China’s First Industrial Internet Platform for the Boiler Industry

Supply Chain Collaboration

Materials, components, suppliers and production schedules can be coordinated through the platform, improving information consistency, component matching and project delivery visibility.

Customized Manufacturing

Materials, components, suppliers and production schedules can be coordinated through the platform, improving information consistency, component matching and project delivery visibility.

Intelligent Manufacturing

Materials, components, suppliers and production schedules can be coordinated through the platform, improving information consistency, component matching and project delivery visibility.

Full-Process Quality Traceability

Materials, components, suppliers and production schedules can be coordinated through the platform, improving information consistency, component matching and project delivery visibility.

Intelligent Manufacturing

Materials, components, suppliers and production schedules can be coordinated through the platform, improving information consistency, component matching and project delivery visibility.

Full-Process Quality Traceability

Materials, components, suppliers and production schedules can be coordinated through the platform, improving information consistency, component matching and project delivery visibility.

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108-Point Quality Assurance From Raw Material to Final Shipment

Seven-Stage Inspection Framework

The 108 inspection points are organized into seven stages: 16 material and traceability checks, 18 machining and assembly checks, 24 welding checks, 14 NDT checks, 12 hydrostatic and pressure checks, 14 auxiliary and control checks, and 10 final documentation and packing audits.

Material Traceability

Material certificates, heat numbers, steel markings and key pressure-bearing materials are checked to maintain clear traceability from incoming material to finished boiler.

Controlled Welding Procedures

Welder qualifications, welding procedures, process conditions and weld quality are reviewed throughout production to maintain consistency and structural integrity.

Non-Destructive Testing

Appropriate RT, UT, MT and PT methods are applied according to applicable drawings, standards and project requirements to detect defects that cannot be identified through visual inspection alone.

Hydrostatic Pressure Testing

Pressure-bearing components are checked through controlled pressurization, pressure holding and leakage inspection to verify pressure integrity before delivery.

Final Documentation & Packing Audit

Manufacturer’s data reports, material certificates, drawings, operating manuals, equipment identification and packing lists are reviewed before shipment to ensure documentation and delivered equipment correspond correctly.

One-Stop Boiler System Integration From Components to Complete Boiler Systems

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Boiler Component Processing

Huanuo independently processes a wide range of boiler components and structural parts, including boiler heads, corrugated furnaces, steam headers, pressure-bearing components, tube sheets and selected mechanical parts, improving dimensional accuracy and component compatibility.

Core Pressure-Part Manufacturing

Critical pressure-bearing components are manufactured under one controlled system covering forming, machining, welding, inspection and traceability, reducing risks associated with fragmented external sourcing.

Complete Boiler Manufacturing

Components are integrated into complete steam boilers, hot water boilers, thermal oil heaters and hot air furnaces through Huanuo’s manufacturing facilities, supported by CNC processing, precision welding, NDT, hydrostatic testing and final factory inspection.

Auxiliary Equipment & System Integration

Huanuo integrates the boiler main unit with burners, fuel systems, water treatment, pumps, economizers, condensers, fans, emission-control equipment, instruments, valves, PLC controls and boiler-room interfaces to provide a complete thermal system through one project interface.

Global On-Site Service & 24/7 Technical Support

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12-Month Digital Warranty

Each boiler receives a digital equipment record and unique identification code. A 12-month warranty begins after successful commissioning, with covered manufacturing or material defects supported by original replacement parts and technical assistance.

1-Hour Service Response

Service requests submitted through WhatsApp, WeChat, phone or email are promptly assigned to our technical support team. We aim to provide an initial response within 1 hour, confirming the service request, collecting necessary fault information and coordinating the appropriate engineer for further diagnosis and support.

Remote Video Diagnosis

Engineers can review operating data, alarm information, photos and videos and provide real-time video guidance to help on-site personnel identify faults, adjust parameters and resolve common operating issues remotely.

Global On-Site Engineer Support

When remote assistance is not sufficient, Huanuo can coordinate regional or international engineers according to customer location and project requirements for inspection, troubleshooting, commissioning and maintenance support.

Long-Term Technical & Spare Parts Support

Technical support continues after the warranty period, including remote consultation, maintenance guidance, software support and original spare-parts supply, with post-warranty parts and on-site services provided under a transparent service policy.

We’re Here If You Need Us!

Please don’t hesitate to reach out if you have any questions.

Tell Us About Your Boiler Project

Contact Information

Project Requirements

  • Steam Boilers
  • Industrial Hot Water Boilers
  • Thermal Oil Heaters
  • Industrial Hot Air Furnaces
  • Pressure Vessels & Boiler Components